Repair Services
We're able to repair any durable medical equipment. We mostly do repairs at our store. However, we are able to go to the location of the DME and possibly work on it there. Your more extensive problems will need to come back to my shop. For home service calls, we do charge $55, payable at time of arrival.
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Scooter and Powerchair Diagnostic Fee: $45
We perform a diagnostic check to troubleshoot electrical problems. This covers checking all of your electrical components on your DME. This does not cover the cost of the part.
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Manual Repairs:
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I do not charge for tightening brakes or knobs. As your rollator, wheelchair or walker starts to get a little wear and tear they become a bit loose and all we do is tighten them up, adjusting the brakes only take a few minutes.
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Brake Replacement for Rollators:
Depends on what is brought in. Typically a brake cable is around $20 for total cost of brake and labor. Nitro Rollators have a different cable head making them much more expensive.
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Brake handles
Bring in your batteries and we will check them for FREE. This service test is the best way to make sure your batteries are still in good working order! You can come to our location during our normal business hours for a free battery check.
Service Fee: FREE
We will install your new batteries and properly dispose of your old batteries when you purchase your batteries through Embrace Medical Supply and DME Repair. Simply stop by our showroom/service center with your equipment and old batteries, and we will install your new batteries for free!
Service Fee: FREE w/ battery purchase.
We are mobility experts that want to use our knowledge to uncover any issues with your mobility equipment. You’re welcome to visit our showroom/service center for a quick diagnostic of your machine. We will first test your batteries for FREE to determine if that is the underlying issue. If we find that the batteries are working properly, we will perform a complete series of diagnostic tests to determine what is causing any issues with your equipment.
Service Fee: $40
We are exclusive with MK Batteries because they are mostly made in the U.S.A.
REMEMBER, most power wheelchairs require two batteries. Equipment with Lithium batteries only have one. When one of them is bad, you must replace both. Otherwise, your wheelchair will not work properly. The longevity of your battery depends on the depth of the charge to get it back to 100%. Here is a chart to guide you on how long a battery will last.
Can You Overcharge a Power Chair or Mobility Scooter Battery? Simply put, with MK Batteries, no you cannot overcharge your battery. The all of their batteries are fitted with a cut-off point You can now have peace of mind that your battery will turn off as soon as it is fully charged.
Depth of Discharge vs Number of Cycles:
1 cycle= 1 Discharge/Recharge
If a GEL Battery needs to be charged
100%, you will get roughly 450 charges.
80%, you will get roughly 600 charges.
50%, you will get roughly 1,000 charges.
25%, you will get roughly 2,100 charges.
10%, you will get roughly 5,700 charges
If an AGM lead-acid battery needs to be charged
100%, you will get roughly 150 charges.
80%, you will get roughly 250 charges.
50%, you will get roughly 500 charges.
25%, you will get roughly 1,200 charges.
10%, you will get roughly 3,200 charges.